6 Advantages of Outsourcing IT
The managed IT services industry is constantly evolving. Globally, the managed services market is expected to grow 11.7% between 2019 and 2025, according to a market analysis report by Grand View Research.
Managed service providers are rapidly expanding in popularity due to the growing number of small and medium-sized businesses seeking out expertise in IT.
Businesses face a number of management challenges, including hiring the right talent, reducing budgets, and investing in technology.
There are many ways that outsourcing IT helps organizations gain a competitive edge, and in this blog we will discuss a few of them.
Cost Savings
One way that MSPs offer cost reductions is by customizing tech support packages to match business needs. Additionally, they require less overhead than an internal IT department.
Aside from salaries and benefits, IT resources staff training also costs money.
Hands-Off IT Management
It may be difficult for employees to maintain their efficiency within their original roles as their roles may expand due to new IT-related responsibilities.
For example, if there is a high volume of tickets, a level 3 technician may need to resolve level 1 tickets to avoid downtime while meeting customer needs.
This results in the level 3 employee being less focused on their work, resulting in them falling behind and missing deadlines.
By outsourcing level 1 support to an MSP, upper-level resources could focus on business management initiatives that would drive the company forward.
Improve security measures
According to a 2019 study, 66% of SMBs worldwide reported a cyberattack during the past 12 months. On average, this led to a $200,000 USD cost impact, which is astonishing, especially for small companies without any sort of cybersecurity plan.
With attackers becoming more sophisticated, business owners must take action, setting up appropriate security measures.
A managed services provider (MSP) provides many IT outsourcing benefits, such as managed detection and response (MDR) and security operations services to simplify processes, comply with regulations, and more.
Bridge the Staffing Gap
With technology becoming more crucial for business functions, it is essential to have the resources to manage it. However, this is easier said than done.
The limited availability of qualified staff in niche roles and financial constraints are just a couple of the challenges facing small businesses.
MSPs sometimes offer staffing services. They have candidates with roles such as Security Engineer, SharePoint Developer, and Chief Information Officer.
A variety of technical support resources can be found and placed based on requirements, including contract, contract-to-hire, and long-term hires.
Access to Advanced Technologies
By outsourcing IT support, businesses can utilize an MSP’s toolset to increase productivity and profitability while gaining a competitive advantage.
Businesses can also take advantage of the MSP’s cloud servers, eliminating costs associated with running on-premises internal servers.
Most MSP’s provide maintenance services as well, which allow for consistent software updates and upgrades as part of the benefits of outsourcing IT services.
Future-proof and scalable IT solutions
The implementation of cloud solutions enhances scalability. Approximately $304.9 billion will be spent on public cloud services globally in 2021, up 18.4% from $257.5 billion in 2020, according to Gartner.
Data that is physically stored, is difficult to scale. And cloud storage has no storage limitations, so you can keep up with immediate needs without worrying about downtime.
Investing in cloud-based applications like virtual desktops and video conferencing platforms are also smart investments for companies looking to scale their operations.
Enjoy the Benefits of Outsourcing IT Services
MSPs help businesses save time and money by serving as their all-in-one outsourcing partner or acting as an extension of their own team. Getting in touch with an MSP is an excellent way to get started reaping the benefits of outsourcing IT.
At Coast IT Solutions we are focused on delivering technology managed solutions as well as expert IT support for all Australian businesses.
