5 Most Common IT Problems and How to Solve Them

1. Insufficient Employee Security Measures

Employee security is perhaps the most important technology issue in business. Almost half (48%) of all data breaches result from negligence on the part of employees. Sensitive data is carried all the time by employees, and they can easily lose it to:

• Phishing attacks
• Weak passwords
• Unauthorized access to information

In order to mitigate this risk, it’s a smart idea to create a map of the people who have access to sensitive information on the company network, and restrict access as needed.

It is also crucial that you educate your employees about the dangers of weak passwords and phishing attacks, keep them informed of the latest threats.

2. Outdated Hardware and Software

Another big IT problem in business is using outdated hardware and software. This is especially noticeable in small businesses. Business owners often have trouble integrating new hardware or software into their existing networks due to the complexities involved. Additionally, budgetary constraints are a major problem faced by small businesses.

It’s essential to have regular maintenance done on your devices and to contact support services whenever necessary.

As a best practice, it’s always best to consult with an IT expert. Outsourcing your IT can help you stay within your budget and limit your spend on IT. Additionally, IT professionals will prevent errors like crashing, freezing, and slow performance.

3. Data Loss and Recovery

Many businesses are constantly worried about losing data. It has been reported that losing 100 files can cost a company between $18,000 to $35,730.

Data can be lost due to a number of events, including:

• Power outage
• Cyber attack
• Equipment malfunction
• Human error

To avoid data loss and monetary loss, a disaster recovery plan that includes a cloud-based data backup is vital.

Using a reputable cloud service with layers of security can enable businesses to store sensitive information without fear of losing it. A disaster recovery plan should include:

• Backup, disaster, and business continuity plan
• Cloud services
• IT support contacts
• Backup servers
• External storage

4. New Technology Integration

When incorporating new technology into a business, take the time to ensure your current hardware is compatible, and upgrade where needed to avoid integration issues.

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The best way to achieve this is to consult with your current tech support team or a managed service provider. It is even advisable to seek advice on which new technology should be integrated before purchasing to ensure that the transition is easier and that it was a smart investment.

5. Lack of Comprehensive Solutions

In the business world, technology changes at a rapid pace, and it can be tempting to continuously apply simple fixes to technology issues. Sadly, band-aid solutions will only cover up the underlying problem.

If you keep seeing the same issues, it may be time for a comprehensive solution. Eradicate the problem by either replacing equipment and software, or addressing a potential security risk.

The use of performance metrics and KPIs is essential for uncovering the source of an IT issue. They will create a baseline as well as guidelines for why something happened and how to prevent it from happening again.

Effective Solutions

In order to overcome problems related to IT, one of the simplest solutions would be to outsource them to a managed services provider to deal with common issues, as well as emergency IT issues that may arise without warning.

Businesses that outsource their IT services can focus more on their daily workflow and less on managing IT issues in-house. This simple and effective step will streamline your business processes, giving you more time and manpower.

Those who want to remain on top of technology issues should seek the IT services of an MSP to help prevent issues before they occur and mitigate security risks immediately as they develop. Feel free to contact us to discuss further.

To learn more about Coast IT’s managed services, contact us today!